Public libraries play a critical role in providing internet access to many people in rural communities – particularly low- and moderate-income residents who are unable to afford computers or internet access in their homes.

But libraries are often challenged with tight budgets and a lack of technology staff.

In 2018-19, with grants from the Stephen and Tabitha King Foundation and the Maine Community Foundation, the Center improved public internet access in 11 libraries serving the Maine West area by purchasing and installing 48 new computers, 9 wireless printers, software, broadband access points, and wiring. For many of the libraries, the project replaced equipment that was 10 years old or older.

This new equipment is making it possible for anyone in the Maine West region who needs the internet to make that connection on up-to-date equipment with high-speed service at their local library. Access to broadband, computers and online services is vital to children and adults doing homework, applying for jobs, and accessing health, social and municipal services. For many of the libraries, the project replaced equipment that was 10 years old.

“This will help us to achieve the library’s mission of providing access to up-to-date technology for the public,” said Beth Kane, Norway Memorial Library’s director. “Providing high-speed, reliable internet, computers and software, is integral to our being able to serve people seeking work, completing their education, staying in touch with friends and family, and filing taxes. We are very pleased to be part of this important project,” said Kane.

Each library had different needs, ranging from Waterford Library which serves a population of 1,500 with two public computers, to the Norway Memorial Library which serves a population of 5,000 with 16 public computers. The project covered at least half the cost of purchasing new equipment and commonly used software programs for each library.

Jared Leadbetter, Maine State Library’s technology consultant, helped participating librarians define their needs. “Jarod’s expertise and input helped us make the most of this opportunity to increase public computer access and digital literacy in the Maine West region,” said Mike Wilson, senior program director for the Northern Forest Center.